olbet is committed to protecting the personal data of every registered player in compliance with the Philippine Data Privacy Act of 2012. This Privacy Policy explains exactly what we collect, why we collect it, how we protect it, and what rights you have over your data.
Before diving into the full legal text, here are the six core commitments that shape how olbet handles your data as a Philippine player.
olbet processes player data in full compliance with the Data Privacy Act of 2012 (R.A. No. 10173) and its implementing rules. We are registered with the National Privacy Commission (NPC) as required by Philippine law.
All data transmitted between your device and olbet's servers is protected with 256-bit SSL/TLS encryption — the same standard used by Philippine banks. Your login credentials, payment details, and personal information travel through encrypted channels at all times.
olbet does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes — ever. Data sharing with third parties occurs only where necessary to deliver the olbet service or comply with legal obligations.
As a Philippine data subject, you hold rights under the DPA — including the right to access, correct, delete, object, and port your personal data. olbet provides a dedicated process for exercising each of these rights, described in Section 9 of this Policy.
olbet retains personal data only for as long as it is required for the purpose it was collected, or as mandated by Philippine law. Player data is subject to clearly defined retention schedules — not kept indefinitely without justification.
In the unlikely event of a personal data breach affecting olbet players, we will notify affected individuals and the National Privacy Commission within 72 hours of discovery — consistent with Philippine data breach notification requirements.
This Privacy Policy (hereinafter "Policy") sets out the basis on which olbet (hereinafter "olbet", "we", "us", "our") collects, processes, stores, and shares personal data about individuals who register for and use the olbet online gaming platform, accessible at olbet.org and its associated subdomains and mobile web interfaces (collectively, the "Platform").
olbet is committed to protecting the privacy and security of all personal data entrusted to us by players, in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines.
By registering an account with olbet, completing the olbet login process, or otherwise using any feature of the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
Scope: This Policy applies to all personal data processed by olbet in connection with the Platform, regardless of how the data is collected — whether through account registration, gameplay activity, payment transactions, customer support interactions, or automatic technical collection through cookies and similar technologies.
For the purposes of the Data Privacy Act of 2012 and this Policy, the personal data controller responsible for your data is olbet, the operator of the olbet.org platform. olbet is registered with the National Privacy Commission as a personal information controller processing the personal data of Philippine data subjects.
olbet has appointed a Data Protection Officer (DPO) responsible for overseeing the Platform's compliance with data privacy obligations. The DPO can be contacted through the details provided in Section 15 of this Policy.
olbet collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is collected. The categories of personal data we process are set out in the table below:
| Category | Examples of Data Collected | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID details (Passport, SSS, Driver's License, UMID, Voter's ID) | Registration & KYC verification |
| Contact Data | Philippine mobile number, email address, residential address | Registration; account updates |
| Financial Data | GCash account reference, PayMaya reference, BPI/BDO/Metrobank account details (last 4 digits), deposit and withdrawal transaction history | Deposit; withdrawal; KYC |
| Gaming Activity Data | Game sessions, bet amounts, game outcomes, bonus usage, win/loss history, session duration | Ongoing during Platform use |
| Device & Technical Data | IP address, device type, browser, operating system, screen resolution, referral URL, session timestamps | Automatic — each login/session |
| Communications Data | Live chat transcripts, email correspondence, support ticket content, survey responses | When you contact support |
| Marketing Preferences | Opt-in/opt-out status for SMS, email, and push notification marketing communications | Registration; account settings |
olbet does not collect sensitive personal information beyond what is strictly required for identity verification purposes (e.g., government ID images for KYC). Where sensitive personal information is collected, additional safeguards apply in accordance with Section 13 of the DPA.
olbet collects personal data through the following means:
olbet processes your personal data only for specified, explicit, and legitimate purposes. The following are the purposes for which we process player data:
olbet processes identity and contact data to create and maintain your player account, verify your eligibility to use the Platform (including the mandatory 21+ age check), authenticate your olbet login sessions, and communicate important account-related information such as security alerts and policy updates.
Financial data is processed to facilitate your deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment channels. olbet also processes financial and identity data to comply with Anti-Money Laundering Act (AMLA) obligations and to detect, prevent, and investigate suspected fraudulent activity on the Platform.
Gaming activity data and device/technical data are processed to operate and deliver the games, live dealer tables, sports betting markets, and bingo sessions on the olbet Platform, and to ensure the correct calculation and crediting of winnings, bonuses, and promotional rewards.
Gaming activity data and account data are processed to support olbet's responsible gaming obligations, including monitoring for signs of problem gambling behaviour, administering deposit limits and session alerts set by players, processing self-exclusion requests, and complying with PAGCOR responsible gaming requirements.
olbet processes personal data as necessary to comply with applicable Philippine laws and regulations, including the Data Privacy Act, the Anti-Money Laundering Act (R.A. No. 9160 as amended), PAGCOR reporting requirements, and any lawful order from a competent court or regulatory authority.
Where you have expressly opted in to receive marketing communications, olbet may use your contact data to send you information about new games, promotions, bonuses, and platform updates via SMS, email, or push notification. You may opt out of marketing communications at any time by adjusting your notification preferences in your account settings or by contacting olbet support.
Communications data is processed to respond to your support inquiries, investigate and resolve complaints and disputes, and improve the quality of olbet's support services.
Aggregated and anonymised or pseudonymised gaming activity and technical data are used by olbet to analyse Platform performance, understand player behaviour patterns, improve game offerings, and enhance the overall player experience. Individual players are not identified in olbet's internal analytics reports.
Under the Data Privacy Act of 2012, olbet relies on the following legal bases for the processing activities described in Section 5:
olbet does not sell, rent, or trade your personal data to unaffiliated third parties for their own commercial or marketing purposes. Personal data is shared with third parties only in the following circumstances:
All third parties with whom olbet shares personal data are required to maintain appropriate data security standards and are prohibited from using player data for purposes beyond those described above.
Cross-Border Transfers: Some of olbet's technology service providers and game studios may be located outside the Philippines. Where personal data is transferred internationally, olbet ensures that adequate safeguards are in place — including contractual clauses that provide a level of protection equivalent to Philippine DPA requirements — before any transfer occurs.
olbet implements appropriate technical and organisational security measures to protect the personal data of Philippine players against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:
Your Responsibility: While olbet maintains robust technical safeguards, you also play an important role in protecting your personal data. Keep your olbet account password secure, do not share your OTP codes with anyone, and log out of your olbet account when using shared or public devices. Contact support immediately if you suspect unauthorised access.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by olbet. These rights may be exercised by contacting the olbet Data Protection Officer as described in Section 15.
You have the right to be informed about how olbet collects, processes, and uses your personal data — which is the primary purpose of this Privacy Policy.
You may request a copy of the personal data olbet holds about you, including information about how it has been processed, shared, and for what purposes.
If any personal data held by olbet is inaccurate, incomplete, or outdated, you have the right to request that it be corrected or updated promptly.
You may request the deletion of your personal data where it is no longer needed for the purpose it was collected, subject to olbet's legal retention obligations under AMLA and PAGCOR regulations.
You may object to olbet processing your personal data for direct marketing purposes at any time. Opt-out from marketing communications can be done directly from your account settings.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request its transfer to another service where technically feasible.
To exercise any of the above rights, submit your request in writing to olbet's Data Protection Officer using the contact details in Section 15. olbet will acknowledge your request within five (5) business days and respond substantively within thirty (30) calendar days, consistent with NPC guidelines. Identity verification will be required before any data access or deletion request is actioned.
If you believe that olbet has failed to respect your data subject rights or has violated the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
olbet retains personal data for no longer than is necessary to fulfil the purpose for which it was collected, or as required by applicable Philippine law. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and KYC records | 5 years after account closure | AMLA compliance (R.A. 9160) |
| Transaction records (deposits/withdrawals) | 5 years from transaction date | AMLA and PAGCOR requirements |
| Gaming activity logs | 3 years from last session | Dispute resolution; regulatory audit |
| Support communications | 3 years from last interaction | Legitimate interest; dispute resolution |
| Marketing preference records | Until opt-out, then 1 year record | Proof of consent compliance |
| Technical/device logs | 90 days | Fraud detection; security |
After the applicable retention period expires, personal data is securely deleted or anonymised in accordance with olbet's data destruction procedures. Anonymised data that cannot be used to identify an individual may be retained indefinitely for analytical purposes.
olbet uses cookies and similar tracking technologies on the Platform to ensure the proper functioning of the service, remember your preferences, analyse Platform usage, and deliver relevant content. The following categories of cookies are used:
You can control non-essential cookies through your browser's privacy settings. Note that disabling certain cookies may affect the functionality of some features on the olbet Platform. Most mobile browsers used by Filipino players — including Chrome on Android and Safari on iOS — provide accessible cookie management options in their privacy settings menus.
The olbet Platform is strictly restricted to persons aged 21 years and above, in compliance with PAGCOR online gaming regulations. olbet does not knowingly collect personal data from persons under 21 years of age.
Age verification is conducted during the account registration process and may be requested again at any point — including before processing withdrawal requests. If olbet discovers that personal data has been collected from a player who is under 21, the account will be immediately suspended, the data will be deleted, and any funds held in the account will be handled in accordance with the applicable legal and regulatory requirements.
If you believe that a minor may have registered an account with olbet using false age information, please contact the support team immediately via live chat or at [email protected].
The olbet Platform may reference or contain links to third-party websites or services — such as PAGCOR's official website for responsible gaming resources. olbet is not responsible for the privacy practices of any third-party website. This Privacy Policy applies solely to personal data collected and processed by olbet in connection with the Platform.
We recommend that you review the privacy policy of any third-party website you visit, including payment service providers such as GCash and PayMaya, to understand how they handle your personal data within their own systems.
olbet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. When material changes are made, olbet will provide notice to registered players by displaying a prominent notification on the Platform or by sending a notification to your registered mobile number or email address.
The updated Policy will be effective from the date stated in the revision notice. The current version, effective date, and version number are always displayed in the header of this document and at olbet.org/privacy-policy. Continued use of the olbet Platform after the effective date of a revised Policy constitutes your acceptance of the changes.
If you have concerns about any changes to this Policy, you may contact the olbet Data Protection Officer as described in Section 15 before the revised Policy takes effect.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by olbet, please contact us through the following channels:
olbet's DPO will acknowledge your written request within five (5) business days and provide a substantive response within thirty (30) calendar days. Identity verification is required before any personal data access, correction, or deletion request is actioned.
If you are not satisfied with olbet's handling of your privacy concern, you have the right to lodge a complaint directly with the National Privacy Commission of the Philippines. The NPC's contact details and complaint process are available on the NPC's official website.
Thank you for trusting olbet with your personal data. We take that trust seriously — it is one of the reasons we built a Philippine-first platform with local data compliance at its core. Your data is processed lawfully, transparently, and securely, in keeping with the values and legal framework that govern data privacy in the Republic of the Philippines.
Over 2 million Filipino players across Manila, Cebu, Davao, and Quezon City trust olbet with their data — and their gaming. Register free and experience a platform built to Philippine standards.
21+ only. Philippine players only. See Responsible Gaming and Terms & Conditions.