Terms & Conditions — olbet Philippines

1. Introduction and Agreement

These Terms and Conditions (hereinafter "Terms", "Agreement") constitute a legally binding agreement between you (hereinafter "Player", "User", "you") and olbet (hereinafter "olbet", "the Company", "we", "us", "our"), the operator of the online gaming platform accessible at olbet.org and its associated subdomains and mobile interfaces.

By accessing the olbet platform, creating an account, making a deposit, accepting a bonus, or placing any bet, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with the olbet Privacy Policy and any specific game rules or promotional terms published on the platform.

These Terms apply to all services offered by olbet, including but not limited to: live dealer casino games, online slot games, sports betting, bingo, table games, exclusive olbet Originals, and all associated wallet, bonus, and account management features.

2. Eligibility Requirements

To register and maintain an active account with olbet, and to participate in any real-money gaming activity on the platform, you must satisfy all of the following eligibility requirements at all times:

1. You are at least twenty-one (21) years of age, as required under applicable Philippine gaming regulations governing online gaming activities;
2. You are physically located within the Republic of the Philippines at the time of accessing and using the olbet platform;
3. You are a natural person and not acting on behalf of a corporation, trust, or any other legal entity in your capacity as a registered player;
4. You are not subject to any court order or legal restriction that would prohibit you from engaging in online gaming activities;
5. You are not employed by, or an agent or immediate family member of an employee of, olbet or any olbet game provider;
6. You are not a known problem gambler who has previously registered for a self-exclusion scheme with any Philippine gaming operator or with PAGCOR; and
7. You have not previously had an olbet account terminated for breach of these Terms.

3. Account Registration and Verification

3.1 Registration Process

Each Player may hold only one (1) registered account with olbet. Duplicate accounts — whether created using different email addresses, mobile numbers, names, or payment methods — are strictly prohibited. Upon detection of duplicate accounts, olbet reserves the right to suspend all associated accounts and confiscate any funds or bonuses held therein pending investigation.

During registration, you must provide accurate, current, and complete information including your full legal name, Philippine mobile number, date of birth, and any other information requested by olbet's verification process. You agree to update this information promptly if it changes.

3.2 Know Your Customer (KYC) Verification

olbet is required to conduct Know Your Customer (KYC) identity verification on all registered players. You may be required to submit one or more of the following documents at any stage of your use of the platform:

• Government-issued photo ID: Philippine Passport, SSS ID, PhilHealth ID, Driver's License, UMID, or Voter's ID;
• Proof of address: Utility bill, bank statement, or official correspondence dated within 90 days;
• Payment method verification: Screenshot or confirmation of the GCash or PayMaya account registered in your name, or bank account documentation for bank transfer users;
• Source of funds declaration: For players making cumulative deposits exceeding applicable thresholds under Philippine anti-money laundering regulations.

olbet reserves the right to suspend withdrawals and restrict gameplay pending completion of KYC verification. Players who fail to complete KYC within a reasonable period will have their accounts reviewed and may be subject to permanent closure.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your olbet account credentials, including your password and any one-time passwords (OTPs) sent to your registered mobile number. You must not share your login details with any third party. olbet will not be held liable for any loss or damage arising from your failure to keep your account credentials secure.

You agree to notify olbet immediately at [email protected] if you become aware of any unauthorized access to or use of your olbet account.

4. Acceptable Use Policy

You agree that you will not use the olbet platform for any of the following prohibited activities:

• Fraudulent activity: Using stolen, fraudulent, or unauthorized payment methods to fund your olbet account;
• Money laundering: Using the olbet platform to disguise the origin of illegally obtained funds or to facilitate any transaction that violates Philippine Anti-Money Laundering Act (AMLA) obligations;
• Collusion: Coordinating with other players to gain an unfair advantage in any live dealer game, poker variant, or any other game where player interaction affects outcomes;
• Bonus abuse: Creating multiple accounts, using VPNs or proxy services, or otherwise circumventing promotional eligibility rules to claim bonuses beyond stated limits;
• Automated play: Using bots, scripts, artificial intelligence tools, or any automated mechanism to interact with olbet games without proper human input;
• Unauthorized access: Attempting to access parts of the olbet platform or infrastructure that are not intended for player access, including by hacking, scraping, or reverse engineering.

Violation of this Acceptable Use Policy may result in immediate account suspension, permanent termination, forfeiture of account balances, and referral to the appropriate Philippine law enforcement authorities where warranted.

5. Bonuses, Promotions, and Wagering Requirements

5.1 General Bonus Terms

olbet offers various promotions to eligible players, including but not limited to welcome deposit bonuses, reload bonuses, cashback offers, free spins, and VIP-tier rewards. All bonuses issued by olbet are subject to the following general conditions unless specifically stated otherwise in the individual promotion's terms:

• Bonuses are credited to a separate bonus wallet and must meet the stated wagering requirement before any associated winnings can be transferred to the real money wallet or withdrawn;
• The standard wagering requirement for deposit match bonuses at olbet is 30x (thirty times) the combined total of the deposit and bonus amount, unless stated otherwise in the promotion details;
• Wagering requirements must be completed within the validity period stated in the promotion. Bonus funds that have not been wagered within the validity period will expire and be forfeited automatically;
• Not all games contribute equally to wagering requirements. Live dealer games typically contribute 10% per peso wagered; slots contribute 100%; RNG table games contribute 20%. Specific contribution rates are listed per promotion;
• Bonuses are limited to one per person, household, device, IP address, and payment method, unless explicitly stated otherwise by olbet;
• olbet reserves the right to withdraw, amend, or cancel any promotion at any time without prior notice.

5.2 Welcome Bonus

New olbet players who make their first qualifying deposit are eligible for the olbet Welcome Bonus as described on the promotions page at the time of registration. The welcome bonus is available once per verified account. Deposits made using certain payment methods may not qualify for the welcome bonus — refer to the current promotion terms for eligible payment channels.

6. Deposits, Withdrawals, and Payment Terms

6.1 Deposits

All player deposits at olbet are processed in Philippine Peso (PHP / ₱). olbet accepts deposits via the following channels: GCash, PayMaya, BPI Online, BDO, Metrobank, UnionBank, and other Philippine bank transfer methods as updated from time to time on the platform. The minimum deposit amount is ₱100. Deposits made via GCash and PayMaya are credited to the player's olbet wallet instantly. Bank transfer deposits are typically credited within the same business day, subject to the processing times of the originating institution.

olbet does not charge any deposit processing fees. However, your e-wallet provider or bank may impose their own transaction fees, for which olbet bears no responsibility.

All deposits must be made from accounts or payment instruments registered in your own name. Deposits from third-party payment sources are prohibited and will be refunded upon detection, subject to standard processing delays.

6.2 Withdrawals

Withdrawal requests at olbet are processed subject to the following conditions:

• The player's account must be fully KYC-verified before any withdrawal is processed;
• The minimum withdrawal amount is ₱200;
• Withdrawals must be directed to a payment account registered in the player's verified name — cross-account withdrawals are not permitted;
• GCash and PayMaya withdrawals are typically processed within 10 minutes of approval during standard operating hours;
• Bank transfer withdrawals to BPI, BDO, Metrobank, and other Philippine banks are processed within one (1) to two (2) business days;
• olbet reserves the right to request additional verification documentation before processing any withdrawal, particularly for first-time withdrawals or amounts exceeding applicable thresholds;
• Bonuses and bonus-derived winnings are subject to wagering requirements as described in Section 5 before withdrawal eligibility applies.

6.3 Currency and Limits

All transactions on the olbet platform are denominated in Philippine Peso. No foreign currency conversion is required or applied. Maximum deposit and withdrawal limits may apply depending on the payment method and the player's account verification status. Current limits are displayed within the player's wallet section at the time of transaction.

7. Game Rules, Bets, and Results

All games available on the olbet platform are governed by their respective individual game rules, which are accessible within each game interface or in the game information section. In all cases, the rules displayed within the game take precedence over any general description elsewhere on the platform.

olbet reserves the right to void, suspend, or cancel any bet or game round in the following circumstances:

• A technical malfunction, software error, or communication failure that materially affects the outcome of a game or bet;
• A live dealer error that is verified by studio supervisors and determined to have affected the fair outcome of a hand or round;
• Evidence of player collusion, match-fixing, or any deliberate manipulation of game outcomes;
• A bet placed after the close of the betting window due to a software or network latency issue; or
• A bet accepted at odds that were clearly in error and do not reflect the true intended market price (palpable error).

Where bets are voided by olbet, the staked amount will be returned to the player's real money wallet. olbet's decision in all game disputes is final, subject to the formal complaints process described in Section 15.

All RNG-based games at olbet use certified random number generation technology that has been independently audited. Live dealer games are streamed in real time from licensed studios under controlled conditions. Game outcomes are not influenced by previous results, player session history, or account balance status.

8. Responsible Gaming

olbet is committed to providing a safe and responsible gaming environment for all players. The platform offers the following player protection tools, which can be accessed at any time through the account settings section following a successful olbet login:

• Deposit Limits: Players may set daily, weekly, and monthly deposit limits on their account. Reductions to deposit limits take effect immediately; increases require a 72-hour cooling-off period before activation;
• Session Time Limits: Players may set reminders at 30, 60, or 90-minute intervals. Players may also enable auto-logout upon reaching their chosen session duration;
• Reality Checks: olbet displays session duration and net win/loss figures within the game interface to provide ongoing transparency;
• Self-Exclusion: Players who feel their gambling is becoming problematic may request self-exclusion from their account settings or by contacting olbet support. Self-exclusion periods range from 7 days to 5 years. During an active self-exclusion, the player's account is suspended, all marketing communications are paused, and login access is disabled. Early termination of a self-exclusion period is not permitted.

By accepting these Terms, you acknowledge that gambling carries an inherent risk of financial loss and can become addictive for some individuals. You agree to use olbet's responsible gaming tools if you experience any difficulties in managing your gambling activity.

All real-money activity at olbet is restricted to persons aged 21 and above in compliance with PAGCOR regulations. olbet reserves the right to request age and identity verification documents at any stage and to suspend accounts where compliance with the 21+ requirement cannot be confirmed.

For more information on olbet's responsible gaming commitment and access to PAGCOR's responsible gaming resources, please visit our Responsible Gaming page.

9. Intellectual Property

All content on the olbet platform — including but not limited to logos, trademarks, game graphics, software, source code, game mechanics, promotional materials, written content, and the overall design and user interface — is the intellectual property of olbet or its licensed third-party providers and is protected under applicable Philippine intellectual property law.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the olbet platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to: reproduce, duplicate, copy, sell, resell, or exploit any portion of the olbet platform; access the platform by any means other than the standard player interface; or use any automated system to extract data from the platform.

The olbet name, logo, and all associated brand elements are trademarks of olbet. Unauthorised use of olbet trademarks is strictly prohibited and may result in legal action.

10. Limitation of Liability

To the fullest extent permitted by applicable law in the Republic of the Philippines, olbet's total aggregate liability to any player arising out of or in connection with these Terms, the player's use of the platform, or any transaction conducted through the platform, shall not exceed the total amount deposited by the player into their olbet account in the thirty (30) day period immediately preceding the event giving rise to the claim.

olbet shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or anticipated winnings;
• Loss of data or account information;
• Damages arising from unauthorized access to a player's account caused by the player's own failure to maintain account security;
• Service interruptions caused by factors outside olbet's reasonable control, including telecommunications failures, internet outages, or force majeure events;
• Actions of third-party payment processors, game providers, or other service providers that olbet engages in the delivery of the platform.

Nothing in this Section limits olbet's liability for: fraud or wilful misconduct; death or personal injury caused by olbet's negligence; or any other liability that cannot be excluded by law.

11. Privacy and Data Processing

olbet collects, processes, and stores personal data about registered players in accordance with its Privacy Policy and applicable Philippine data protection law, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

By registering an account with olbet and accepting these Terms, you consent to the collection and processing of your personal data as described in the olbet Privacy Policy, including for the purposes of account verification, payment processing, fraud prevention, responsible gaming compliance, and where you have opted in, marketing communications.

olbet will not sell, rent, or trade your personal data to unaffiliated third parties for their own marketing purposes. Data is shared with third parties only to the extent necessary to provide the olbet service, comply with legal obligations, or as described in the Privacy Policy.

12. Account Suspension and Termination

olbet reserves the right to suspend, restrict, or permanently close a player's account at any time, with or without notice, where olbet reasonably determines that:

• The player has breached any provision of these Terms;
• The player has provided false, misleading, or unverifiable information at registration or during KYC review;
• The player has engaged in fraudulent, abusive, or collusive conduct;
• Continued operation of the account would expose olbet to legal, regulatory, or reputational risk;
• The player's account has been inactive for a period of 24 consecutive months (dormant account policy);
• The player has voluntarily requested account closure.

Upon permanent account termination for breach, any balance remaining in the player's account — including bonus funds, real money balance, and any pending withdrawals — may be forfeited at olbet's discretion. Where an account is closed for reasons not related to player misconduct, any verified real money balance will be returned to the player's registered payment method following completion of standard KYC checks.

Players wishing to voluntarily close their olbet account should contact the support team via live chat or email. Account closure requests are processed within 5 business days.

13. Amendments to These Terms

olbet reserves the right to amend, update, or replace these Terms at any time. When material changes are made to these Terms, olbet will provide reasonable notice to registered players by displaying a notice on the platform and/or by sending a notification to the player's registered email address or mobile number.

The updated Terms will be effective from the date stated in the notice. Continued use of the olbet platform after the effective date of the amended Terms constitutes the player's acceptance of those changes. If you do not agree to the amended Terms, you must stop using the platform and request account closure.

The current version of these Terms is always accessible at olbet.org/terms-conditions. The version number and last-updated date are displayed in the header of this document.

14. Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to conflict of law principles.

In the event of any dispute between a player and olbet arising from these Terms or the player's use of the platform, the parties shall first attempt to resolve the matter informally through olbet's customer support channels. Players are encouraged to contact the support team via live chat or email at [email protected] before escalating any dispute.

If the dispute cannot be resolved through informal channels within thirty (30) calendar days, either party may submit the matter to the exclusive jurisdiction of the competent courts of Metro Manila, Philippines.

Where a player believes that olbet has acted in breach of applicable gaming regulations, they may also direct their complaint to the Philippine Amusement and Gaming Corporation (PAGCOR), the relevant regulatory authority for online gaming activities in the Philippines.

15. Contact Information

For questions, complaints, or clarifications regarding these Terms or any aspect of the olbet platform, you may contact us through the following channels:

• Live Chat: Available 24/7 directly on the olbet platform following login. Average first response time under 90 seconds;
• Email: [email protected] — general inquiries, account issues, and formal complaints. Responses within 4 business hours;
• FAQ: Answers to common questions about account, payments, bonuses, and games are available at the olbet FAQ page.

For responsible gaming inquiries or to request self-exclusion, please visit our Responsible Gaming page or contact the support team directly. Self-exclusion requests are processed within 24 hours of receipt.